:root{font-family:proxima-nova,Arial,sans-serif;color:#1f2933;background:#f4f6f8;--orange:#f28c28;--ink:#17202a;--line:#dce2e8;--muted:#667482}*{box-sizing:border-box}body{margin:0;min-height:100vh}button,input,select{font:inherit}.hidden{display:none!important}.center-card{width:min(440px,calc(100% - 32px));margin:12vh auto;background:#fff;border:1px solid var(--line);border-radius:16px;padding:30px;box-shadow:0 18px 55px rgba(23,32,42,.08)}.brand{font-weight:800;font-size:25px;color:var(--ink);letter-spacing:-.5px}.brand span{color:var(--orange)}h1,h2,h3{color:var(--ink)}h1{margin:12px 0 8px}p{color:var(--muted)}form{display:grid;gap:14px;margin-top:22px}label{display:grid;gap:6px;font-weight:700;color:var(--ink)}input,select{width:100%;padding:11px 12px;border:1px solid #cbd4dc;border-radius:9px;background:#fff}button{border:1px solid #cbd4dc;background:#fff;color:var(--ink);padding:10px 14px;border-radius:9px;cursor:pointer;font-weight:700}.primary{background:var(--orange);border-color:var(--orange);color:#fff}.link-button{border:0;padding:10px 0;background:transparent;color:#3e647d}.error{color:#a12b2b;min-height:20px}.row{display:flex;gap:8px;flex-wrap:wrap}.spinner{width:28px;height:28px;border:3px solid #e1e6ea;border-top-color:var(--orange);border-radius:50%;animation:spin .9s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.app{display:grid;grid-template-columns:225px 1fr;min-height:100vh}.sidebar{background:#17202a;color:#fff;padding:28px 18px;display:flex;flex-direction:column;gap:28px}.sidebar .brand{color:#fff;padding:0 8px}.sidebar nav{display:grid;gap:5px}.sidebar nav a{color:#cfd8df;text-decoration:none;padding:11px 12px;border-radius:9px;font-weight:700}.sidebar nav a:hover,.sidebar nav a.active{background:#2a3641;color:#fff}.sidebar nav a.active{box-shadow:inset 3px 0 var(--orange)}.account{margin-top:auto;display:grid;gap:5px;padding:12px 8px;color:#cfd8df;overflow-wrap:anywhere}.account strong{color:#fff}.account button{margin-top:8px;background:#202d38;border-color:#42515e;color:#fff}.app main{min-width:0}.app header{background:#fff;border-bottom:1px solid var(--line);padding:22px 30px}.app header h1{margin:3px 0 0}.eyebrow{margin:0;color:var(--orange);font-weight:800;text-transform:uppercase;font-size:12px;letter-spacing:.08em}.content{padding:26px 30px;max-width:1180px;width:100%}.card,.empty-module,.empty-state{background:#fff;border:1px solid var(--line);border-radius:12px;padding:20px}.simple-toolbar{display:flex;justify-content:space-between;align-items:end;gap:16px;margin-bottom:16px}.simple-toolbar h2{margin:0 0 4px}.simple-toolbar p{margin:0}.simple-toolbar select{width:160px}.suggestion-list{display:grid;gap:12px}.suggestion-card{background:#fff;border:1px solid var(--line);border-radius:12px;padding:18px}.suggestion-head{display:flex;justify-content:space-between;gap:16px;align-items:start}.suggestion-head h2{font-size:18px;margin:4px 0 12px}.ticket-number{font-weight:800;color:var(--orange)}.confidence{white-space:nowrap;background:#eef3f6;border-radius:999px;padding:6px 9px;color:#405362;font-size:12px;font-weight:800}.suggestion-card h3{font-size:16px;margin:4px 0}.action-list{margin:14px 0;padding-left:20px}.action-list li{margin:7px 0}.reply-preview{margin-top:6px;padding:10px 12px;background:#f6f8fa;border-left:3px solid #cbd4dc;border-radius:6px;white-space:pre-wrap;color:#44515d}.suggestion-foot{border-top:1px solid var(--line);padding-top:14px;margin-top:14px;display:flex;justify-content:space-between;gap:12px;align-items:center;color:var(--muted);font-size:13px}.decision-actions{display:flex;gap:8px}.resolved{font-weight:700;color:#405362}.error-box{background:#fff2f2;border:1px solid #efcaca;color:#922;padding:10px;border-radius:8px}.muted{color:var(--muted)}.small-note{font-size:13px;margin-top:16px}.empty-state{text-align:center;color:var(--muted)}.empty-module{min-height:180px}.empty-module h2{margin-top:0}@media(max-width:800px){.app{grid-template-columns:1fr}.sidebar{padding:16px}.sidebar nav{grid-template-columns:repeat(3,minmax(0,1fr))}.account{margin-top:0}.content,.app header{padding-left:16px;padding-right:16px}.simple-toolbar,.suggestion-foot,.suggestion-head{align-items:stretch;flex-direction:column}.simple-toolbar select{width:100%}.decision-actions button{flex:1}.confidence{align-self:flex-start}}